Who We Are
About American
To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions.
Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.
Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2024. This will make mobile and online banking intermittently unavailable from 1:30 a.m. - 5:30 a.m. ET (7:30 a.m. – 11:30 a.m. CET) on the following dates:
June 9
Aug. 10
Oct. 26
In addition, International Bill Pay may be intermittently unavailable from 7:00 a.m. - 8:00 a.m. ET (1:00 p.m. – 2:00 p.m. CET) on the following dates due to scheduled maintenance:
06/11/24
07/09/24
08/13/24
09/10/24
10/08/24
11/12/24
12/10/24
Why Choose American?
We provide our credit union members with all things banking, plus the educational resources and guidance to build and maintain financial security. Here's why you should join us.
Annual Reports
Read through American’s annual reports, which summarize the company’s successes, growth, and corporate milestones each year.
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What makes us different?
We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, where you can walk in without an appointment and leave with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.