Who We Are

Hi there. We're American. We promise to help you live your brightest future by inspiring you with the guidance and tools to build financial strength – today and tomorrow.

About American

To provide you with the best service possible, we may occasionally need to perform maintenance on online and mobile banking. Below, please find a list of scheduled service interruptions.

Monthly Maintenance: Due to routine maintenance, our Contact Center is unable to access member information on the last business day of the month beginning at 10:00 p.m. ET. Because of this, there may be limited account access during this time. We apologize for any inconvenience and appreciate your understanding.

Online Banking and Mobile Banking Maintenance: Our vendor will be conducting routine maintenance throughout 2024. This will make mobile and online banking intermittently unavailable from 1:30 a.m. - 5:30 a.m. ET (7:30 a.m. – 11:30 a.m. CET) on the following dates:

June 9

Aug. 10

Oct. 26

In addition, International Bill Pay may be intermittently unavailable from 7:00 a.m. - 8:00 a.m. ET (1:00 p.m. – 2:00 p.m. CET) on the following dates due to scheduled maintenance:

06/11/24
07/09/24
08/13/24
09/10/24
10/08/24
11/12/24
12/10/24

What makes us different?

We’ve built a different kind of high street bank. A bank with stores that are open when it suits you, where you can walk in without an appointment and leave with a working account, debit card and all. A bank that tells you exactly what you’re getting, in language that actually makes sense. A bank that puts you first.

Find a American location near you.

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